2003年给2004年留下了什么? “2003中国国际电子政务技术与应用大会”于近日在上海刚刚结束,作为承办方,我们最大的感觉是这一展会在今年越来越多地走向了应用主导。其实,2003年留给整个行业的,首先和最主要的也就是这种平实而非平淡的心态。 狂躁与悲观都无助于复苏的到来,基于合理预期的大胆进取比任何空泛的决心都要更为可靠。当“以客户为中心”对于大部分企业都不再只是一句口号,当 What left behind in 2003 for 2004? The “2003 China International Conference on E-government Technology and Applications” has just ended in Shanghai recently. As the organizer, our greatest feeling is that this exhibition is increasingly being applied this year leading. In fact, the first and most important thing left to the entire industry in 2003 is that such a flat rather than a bland attitude. Both mania and pessimism are not helping to bring about a recovery. Bold progress based on sound expectations is more reliable than any vague determination. When “customer-centric” is no longer just a slogan for most businesses