IBM内部的人事沟通渠道可分为三类:员工-直属经理;员工-越级管理阶层;其他渠道。“员工-直属经理”的沟通是很重要的一条沟通渠道,其主要形式是:每年由员工向直属经理提交工作目标,直属经理定期考核检查,并把考评结果作为员工的加薪依据。IBM的考评结果标准有5级:未能执行的是第五级;达到既定目标的是第四级;执行过程中能通权达变、 IBM’s internal personnel communication channels can be divided into three categories: employee-direct manager; employee-cross management; other channels. “Employee-direct manager” communication is an important communication channel. Its main form is: each year, the employee submits the work goal to the immediate manager, the immediate manager periodically checks and checks, and uses the evaluation result as the basis for salary increase. IBM’s evaluation results have five levels: the fifth level is not implemented; the fourth level is achieved; the power can be changed during the implementation process.