随着中国经济的快速发展,社会的持续繁荣,人民群众生活水平的不断提高,企业竞争压力不断增加,如何吸引客户、提高顾客的满意度成为各行各业面临的现实问题,供电企业也不例外。本文对目前供电企业存在的问题进行分析,提出电力企业如何提高服务质量的策略,以满足客户需求。 With the rapid economic development in China, the continuous prosperity of society, continuous improvement of living standards of the people, increasing pressure on the business competition, how to attract customers and improve customer satisfaction has become a real problem facing all walks of life, power companies are no exception . This article analyzes the existing problems of the power supply enterprises and puts forward the strategy of how to improve the service quality of power enterprises so as to meet the needs of customers.