我从事社区调解工作有5年多了。很多人一提起调解工作就认为,不就是耍耍嘴皮子吗,其实不然,社区调解工作固然多为鸡毛蒜皮的小事,但调解起来并非只动动嘴就能摆平的,如果调解不当,没准儿小事就变成了大事,甚至坏事……以我的经验,社区调解需要具备一定的专业知识和调解技巧。 I’ve been in community mediation for over five years. In fact, many people talk about the mediation work. If not, they should not be deceiving themselves. In actual fact, the mediation work in the community is more trivial than trivial matters. However, if the mediation is not properly handled, the trivial matter may become small Big things, even bad things ... In my experience, community mediation requires some level of expertise and mediation skills.