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安徽省铜陵市消费者协会根据新《消法》举证责任倒置的规定,成功调解了一起家电消费纠纷。5月28日,铜陵市消协接到消费者查先生的投诉电话,称他几天前在铜陵市淮河大道一家大型超市购买了一台1290元的某品牌冰箱,刚使用就发现冰箱不制冷,头一天放进去的食物,第二天就全部坏掉了。查先生来到超市反映问题,导购员要他自己联系厂家,可是厂家的电话一直打不通。情急之下,查先生向铜陵市消协投诉。新《消法》第二十三条规定,经营者提供的机动车、计算机、电视机、电冰箱、空调器、洗衣机等耐用商品
Tongling City, Anhui Province Consumer Association under the new “Consumer Law,” the burden of proof of inversion of the provisions of the successful mediation of a household appliances consumer disputes. May 28, Consumers Association, Tongling City, consumers received a complaint call Mr. Cha said he only a few days ago in Tongling City, Huaihe Avenue, a large supermarket to buy a 1290 yuan a certain brand of refrigerator, refrigerator just found use is not cooling The first day the food put in, the next day all broken. Mr. Cha came to the supermarket to reflect the problem, Purchasing Guide to contact his own manufacturers, but the factory phone has been unrelenting. In desperation, Mr. Cha complained to the Consumers Association of Tongling City. The new “Consumer Law” Article 23 provides that operators provide motor vehicles, computers, televisions, refrigerators, air conditioners, washing machines and other durable goods