一、做法我院从1979年起,经过了基础管理、标准化管理、全面质量管理和目标管理等过程,已由传统管理步入了以全面质量管理为中心的现代化管理轨道,基本做法是: 1.坚持质量意识教育,提高全员素质推行全面质量管理是一场管理观念、管理思想的变革,必然会遇到传统观念和习惯势力的干扰,开始不容易被人们所接受。为转变人们的思想 I. Practice Since 1979, our institute has gone through basic management, standardization management, total quality management and goal management. It has moved from traditional management to a modern management track centered on total quality management. The basic approach is: 1 Insist on quality awareness education, improve the quality of all employees, and promote total quality management is a change in management concepts and management ideas. It will inevitably encounter traditional concepts and interference from traditional forces, and it will not be easily accepted by people. To change people’s thinking