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信息公开是政府危机管理的一项基本要求,而政府信息公开的效果取决于技术性和社会建构性两个方面的因素。现有的研究主要集中于信息公开的技术性因素,对于社会建构性因素的关注不足。本文探讨了危机信息公开背后公众对于社会合意性的隐性要求,分析了社会合意性的主要影响因素,建立了一个面向社会合意性的公共危机信息公开模型。该模型能够增强信息公开工作的针对性和方向性,可为政府的危机信息公开提供理论借鉴和决策支持。
Information disclosure is a basic requirement of government crisis management, and the effect of government information disclosure depends on both technical and social constructive factors. The existing researches mainly focus on the technical factors of information disclosure and lack of attention to the social constructive factors. This article explores the public’s hidden requirements for social consensuality behind the crisis information disclosure, analyzes the main influencing factors of social consensuality and establishes a public crisis information disclosure model for social consensuality. The model can enhance the pertinence and direction of information disclosure and provide theoretical reference and decision-making support for the government’s crisis information disclosure.