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Comparison of Gatekeeping and Non-gatekeeping Designs in a Service System with Delay-sensitive Custo
[期刊论文] 作者：Wenhui Zhou,Xiuzhang Li,Qu Qian,
来源：系统科学与系统工程学报（英文版） 年份：2021
This paper is motivated by a concern in China's current medical practice in which patients can bypass the primary care and seek secondary care directly.We emplo...
[期刊论文] 作者：Xiuzhang Li,Weixiang Huang,Yan Chen,Wenhui Zhou,
来源：管理科学学报（英文） 年份：2019
An online inquiry service (OIS) is an innovative service designed to make medical re-sources more accessible, especially in remote areas. An OIS provides patien...
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