传统意义上的讲解员业务培训内容包括:发声方法、呼吸方法、平翘舌音对比训练、绕口令练习等,笔者将之归纳为有声语言。十三年的讲解员工作和五年的讲解员培训工作,使我深深认识到对讲解员仅进行有声的语言训练,已经不能满足时代发展、社会进步的要求。讲解员不仅要有较强的语言表达能力,还要具备饱满的工作热情、良好的服务意识、得体的化妆及服饰、标准的微笑、站姿、手势等各方面的素质,这些素质是讲解员业务培训工作中必不可少的重要 Trainers in the traditional sense of business training include: vocal methods, breathing methods, Pingqiaotongyin contrast training, tongue twisters exercises, etc., I will be summarized as a sound language. Thirteen years’ instructional work and five years of instructional training have made me realize that it is no longer able to meet the demands of the development of the times and the progress of the society when only conducting sound language training for the instructors. Instructors should not only have strong language skills, but also have full enthusiasm, good sense of service, decent make-up and clothing, standard smile, standing, gestures and other aspects of the quality of these qualities is the interpreter Essential to business training