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随着人们对无偿机采血小板工作认识程度的不断提高,来自于社会各界的健康人群,对我们工作标准要求更高。相对于机采岗位的医技人员,尤其是采血护士,她们是献血者在整个机采过程的接待者,将沟通技巧渗透在无偿机采血小板工作中的每一个环节,是为献血者服务最直接、最为有效的工具和手段之一。合适、得体的非语言交流,可增强无偿机采血小板者对护士的信任,帮助无偿机采血小板者更好地消除其紧张心理,减少献血反应的发生率及强化无偿机采者再次参与献血的意愿,特别是无偿固定机采者的发动、宣传和组织产生了巨大的推动作用。
As people’s awareness of unpaid machine-taking of platelets continues to increase, healthy people from all walks of life demand higher standards of work. Relative to the medical staff hired by the machine, especially the blood donation nurses, they are the recipients of blood donors in the whole process of machine-building, infiltrating the communication skills into every aspect of the work of collecting blood for free, One of the most direct and effective tools and tools. Appropriate and appropriate non-verbal communication can enhance the trust of nurses in the gratuitous machine and help them to eliminate their nervousness, reduce the incidence of blood-letting reactions and enhance the re-participation of blood-free persons Intentions, especially the mobilization, promotion and organization of gratis personnel, have had a huge push.