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随着经济不断发展及社会急剧转变,逐渐衍生出各种社会问题及个人需要,社会服务的需要激增。社会服务,也称社会福利服务、个人社会服务或社会照顾服务,是公共服务和社会建设的重要内容,也是社会保障(社会福利)体系的重要组成部分、社会福利水平的衡量标志。同时,社会福利服务更是现代政府必须承担的责任。由于社会服务范围广泛,若政府像计划经济时期一样,完全包办所有服务,必将导致政府架构的无限膨胀及行政效率的低下。正是基于对政府职能转变必要性的充分认识,广州市积极创新社会管理,大力培育社会组织,鼓励并引导社会组织参与社会服务递送,实现对政府社会管理、社会服务责任的分担。本文从广州经验出发,尝试探讨在政府购买服务过程中,政府与社会组织合作以及各自应该扮演怎样的角色、承担怎样的责任,以满足社会需要、促进社会发展。
With the continuous development of economy and the rapid social transformation, various social issues and individual needs have gradually emerged and the need for social services has surged. Social services, also known as social welfare services, personal social services or social care services, are important components of public services and social construction. They are also an important part of the social security (social welfare) system and a measure of the level of social welfare. At the same time, social welfare services are the responsibility that modern governments must shoulder. Owing to the wide range of social services, if the government completely covers all services like the planned economy, it will surely lead to the inflated government structure and the inefficiency of administration. It is precisely based on the full understanding of the necessity of changing the government’s functions. Guangzhou City actively innovates social management, vigorously fosters social organizations, encourages and guides social organizations to participate in social service delivery, and achieves the sharing of government social management and social service responsibilities. Based on the Guangzhou experience, this article attempts to explore what kind of role the government should play in cooperation with social organizations and what responsibilities should it take to meet the needs of society and promote social development in the course of government procurement of services.