“大规模顾客定制是把服务自动转化为一种体验!”在IBM公司高级商学院高层管理者培训项目中,约瑟夫·派恩在回答听众的一个问题时,这句话凭着他的直觉脱口而出。一个新理念就这样诞生了!它发生在大约十年以前。当然,比任何一个理念都更重要的是,一个不同于传统类型的公司——战略地平线LLP公司——诞生了。这家公司的目的是发现商业世界里正在发生的最前沿事件,找到其意义所在,然后将其发展成型,以使各个企业能够明 “Large-scale customization is the service is automatically converted into an experience! ” In senior executive training IBM Business School project, Joseph Pine in answering a listener’s question, the sentence with his Intuition blurted out. So a new idea was born! It happened about ten years ago. Of course, more than any idea, a company different from the traditional type, Strategic Horizons LLP, was born. The purpose of this company is to discover the forefront of events that are taking place in the business world, find its meaning, and then develop it to enable businesses to understand