信息产业部电信管理局日前召开“电信服务监督与用户申诉处理工作研讨会”, 研究部署“电信服务年”有关工作,对于即将发布的《电信用户申诉立案标准》、《关于规范业务推广和服务宣传的通知》、《关于规范服务协议有关问题的通知》等文件广泛征求了意见,信息产业部政策法规司 Recently, the Telecommunications Administration of the Ministry of Information Industry held a seminar on “Telecommunication Service Supervision and Handling of User Complaints” to study the deployment of the “Telecommunication Services Year”. For the forthcoming “Telecommunication User Complaints and Dispatch Standards,” “Regulations on Business Promotion and Services Public Notice, ”“ Notice on Regulating Service Agreement, ”and other documents widely solicited opinions, the Ministry of Information Industry Policy and Law Division