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一到澳洲快一年了,我的英语仍然比较糟糕。我天生胆怯,尤其在生人面前说话脸红心跳,这对我快速学好英语、求学找工非常不利。我像热锅上的蚂蚁,寻找解决的路径。一天,在麦当劳就餐翻阅报纸,发现一个call centre(呼叫中心)招人。面试时,才知道这家call centre说白了就是每天用电话跟客户进行沟通,推销打印机产品。面对面交流,如果有一半你听不懂,可以靠肢体语言或表情猜到对话含义百分之八九十。但在电话里呢,没了眼睛全靠耳朵,假如听不懂,碰到好心人可能听出你是外国人,会故意放慢了说。但你总不能让客户像录音机一样回放无数遍吧?
As soon as I arrived in Australia, my English was still rather poor. I am naturally timid, especially in front of strangers blushing heartbeat, which quickly learn English for me, looking for a job search is very unfavorable. I like the ants on the hot pot, looking for a solution to the path. One day, dined in McDonald’s newspapers and found a call center (call center) to recruit people. Interview, I realized that the call center is plainly communicate with customers every day by telephone, selling printer products. Face to face communication, if you do not understand half, you can rely on the body language or facial expression to guess the meaning of dialogue 89%. However, on the phone, no eyes depend entirely on the ear, if you do not understand, met kindhearted people may hear you are foreigners, deliberately slowed down. But you can not always let customers play countless times like a tape recorder?