“以人为本,服务创新”是新时期图书馆的服务理念,实施品牌战略,打造服务精品,为读者提供有特色的品牌服务,是近年来图书馆读者服务工作所追求的目标。山西省图书馆顺应时代潮流,精心塑造服务品牌,全方位、多层面地开展读者服务工作,收到了良好的效果。 “People-oriented, service innovation ” is the service concept of the library in the new era, the implementation of brand strategy, to create service quality, provide readers with distinctive brand services, is the library reader service work in recent years, the pursuit of the goal. Shanxi Library complied with the trend of the times, carefully shaped the service brand, carried out all-round and multi-faceted service work for readers, and received good results.