随着医疗市场竞争日益激烈,病人自我保护意识和对医疗保健需求水准的提高,医疗纠纷也逐渐上升。医疗护理是医疗活动中不可分割的一个整体,在发生医疗纠纷中多牵涉到护理问题。要预防医疗纠纷的发生,病房护理人员要增加服务范围、改善服务态度、提高服务质量、加强法律意识、做 With the increasingly fierce competition in the medical market, the self-protection awareness of patients and the increasing demand for medical care, medical disputes have also gradually increased. Medical care is an integral part of medical activities. Numerous care issues are involved in medical disputes. To prevent the occurrence of medical disputes, nurses in wards need to increase service scope, improve service attitude, improve service quality, strengthen legal awareness, and make