4快速反应,第一时间处理突发事件在商业竞争中,未必一切都是一帆风顺的,危机随时都有可能发生,并且以突然的方式到来。这可能导致客户流失、目标任务无法完成,严重的还有可能将公司的整个计划颠覆,甚至让公司倒闭。因此,作为一名企业管理者,在面对突发事件时,只有快速做出反应,对危机进行合理引导和控制,才能从容应对瞬息万变的市场环境,进一步赢得竞争的发展优势。达尔文曾经说过:“能够生存下来的并不是那些最强壮的,也不是那些最聪明的,而是对变化做出快速反 4 rapid response, the first time to deal with emergencies In the business competition, not everything is smooth, the crisis may occur at any time, and come in a sudden manner. This can lead to customer churn, unfulfilled goals and tasks, serious consequences of disrupting the company’s entire program and even closing the company. Therefore, as a business manager, in the face of emergencies, only by responding promptly and reasonably guiding and controlling the crisis can we cope with the ever-changing market environment and further win the competitive advantage of development. Darwin once said: ”The ones that survive are not the strongest, the brightest, the quickest