高校物业管理企业面对着两个服务对象:学校和学生。它需要为两个服务对象提供安全、舒适的学习、生活环境,以保证教学、科研活动的顺利开展。学校也要求在物业管理服务中加强对学校的教育工作,始终坚持姓“教”的服务理念,以实现“服务育人”的目标。要解决好物业管理中“管理”与“育人”定 College property management companies face two clients: schools and students. It needs to provide a safe and comfortable learning and living environment for two clients so as to ensure the smooth running of teaching and research activities. The school also requires that education in schools should be strengthened in property management services and the service concept of surname “teaching” should always be adhered to in order to achieve the goal of “serving and educating people”. To solve the property management “management” and “educating people” set