群众信访接待工作是党和政府保持与人民群众血肉联系的重要纽带,是树立政府良好形象和提高政府公信力的重要窗口,是倾听百姓呼声的重要窗口,是构建和谐社会和维护人民群众合法权益的重要保证。退耕还林群众信访接待工作除具备一般群众信访工作的共性和普遍性外,还具有其自身特殊性。退耕还林工程是一项复杂的系统工程,政策性 The work of receiving letters and visits by the masses is an important link between the party and the government in maintaining flesh-and-blood ties with the masses of the people, an important window for establishing a good image of the government and enhancing the credibility of the government, an important window for listening to the voices of the people, building a harmonious society and safeguarding the legitimate rights and interests of the people Important guarantee. In addition to the commonality and universality of the work of letters and visits by the general public, the work of reception of letters and visits by returning people of cultivated land to forests has its own uniqueness. Returning farmland to forest project is a complicated systematic project, policy