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在《红楼梦》中薛宝钗是一位不可多得的公关人物,这首先得益于她高明的公关艺术:真诚细致,善解人意;公平待人,理智处事;宽容忍让,钝化矛盾;善于自控,行为得体;勤于走动,情感投资;互惠互利,顾全大局;即时掌握信息,善于处理公关纠纷。其次也与她公关语言的独特魅力分不开:会听话;说话以理服人;在适当的场合说有分寸的话。
In the “Dream of Red Mansions” Xue Baochai is a rare public figure, which first of all benefit from her clever public relations art: sincere and meticulous, considerate; fair treatment of others, reason; tolerance tolerance, passivation conflicts; good at self-control, Good behavior; diligent in moving, emotional investment; mutual benefits, take into account the overall situation; real-time information, good at dealing with public relations disputes. Second, it is also inseparable from the unique charm of her public relations language: obedience; persuading people to speak rationally; and saying appropriate words on the right occasion.