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科技馆作为传播人类科学知识的殿堂,它是提高国民的整体科技文化素质的一个重要场所,同时也是创建文明城市必不可少的硬件设施之一。其中,科技馆的主要功能就是向民众及时地普及一些科学的教育和理念,为人民服务是科技馆的主要任务,同时也是根本任务。如何才能有效地提高观众的满意程度,也是提高科技馆从业人员的服务意识以及培养他们的综合素质的关键所在,这是推动科技馆不断地向前发展的动力来源。本文主要从以下几点进行探究、分析,供广大的同仁们参考。
As a hall of dissemination of scientific knowledge of humankind, science and technology museums are an important place for improving the overall scientific and cultural qualities of the people and are also one of the essential hardware facilities for creating a civilized city. Among them, the main function of the Science and Technology Museum is to popularize some scientific education and ideas in a timely manner to the public. Serving the people is a major task of science and technology museums and also a fundamental task. How to effectively improve audience satisfaction is also the key to improving the service awareness of science and technology museums practitioners as well as cultivating their comprehensive qualities. This is the driving force behind the continued development of science and technology museums. This article mainly from the following points to explore, analyze, for the majority of my colleagues for reference.