电力作为商品,具有先消费后付款的特性,这使得客户信用对供电企业经营尤为重要。市场经济条件下,客户经营情况瞬息万变,依靠电力营销人员传统催缴方法,很难保证电费足额回收。开展电力客户资信分析管理,将电费回收重心前移,对电费回收进行事前事中控制,降低电费回收风险成为供电企业确保企业经营成果的有效手段。本文就供电企业开展电力客户资信分析的背景、电力客户资信分析发展过程和电力客户典型资信分析方法展开论述,浅析电力客户资信分析方法在供电企业经营中的运用。 Power as a commodity, with the characteristics of post-consumer spending, which makes customer credit is particularly important for the power supply business. Under the condition of market economy, the operating conditions of customers are rapidly changing. Relying on the traditional method of reminding salesmen of power marketers, it is difficult to ensure that the electricity charges can be fully recovered. To carry out power customer credit analysis and management, the center of gravity of electricity recovery move forward to control the electricity charges in advance, reduce the risk of electricity recovery as a power supply companies to ensure that the operating results of an effective means. This paper discusses the background of power customers credit information analysis, the development process of power customer credit analysis and the typical credit analysis methods of power customers, and analyzes the application of power customer credit analysis methods in power supply business.