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藏品和观众是实现博物馆社会功能的两个关键性因素,讲解是搭建两者沟通桥梁的重要媒介。好的讲解服务应该是建立在对藏品信息的深刻认识和全面解析的基础上,对观众群体进行科学的划分,并选取适合的讲解元素和方式,进行有效沟通和交流的服务。本文从讲解所涉及到的藏品与观众等博物馆学基本理念和各要素之间的相互关系入手,结合笔者在本馆的讲解工作实践经验,对以上问题进行了详细说明和论证。
The collection and audience are two key factors in realizing the social function of the museum. The explanation is an important medium for building a bridge between the two. A good explanation service should be based on the deep understanding and comprehensive analysis of the collection information, and make a scientific division of the audience groups, and select the appropriate elements and ways to explain and communicate effectively. This article starts from explaining the basic concepts and elements of museums such as collections and audience involved, and explains and prove the above problems in combination with the author’s practical experience in explaining the work.