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目的了解常州市流动儿童家长对预防接种服务的满意度及影响因素。方法随机抽取常州市所辖的3个县(区),每个县(区)随机抽取3个乡镇(街道),对居住满3个月且户籍为外省的0~6周岁儿童进行编号,采用等距抽样法抽取745名儿童。采用自行设计的满意度调查问卷对儿童家长进行问卷调查。结果调查745名流动儿童家长,预防接种总体满意率为86.85%,对工作人员接种技术满意度最高,为96.64%;对预防接种前等候时间满意度最低,为87.11%。不同性别、监护关系、户籍和分娩方式总体满意率差异无统计学意义(均P>0.05),不同文化程度、交通工具和交通时间总体满意率差异有统计学意义(均P<0.05),去预防接种单位交通时间与满意度呈负相关(P<0.01)。结论预防接种前等候时间和去预防接种单位交通时间是影响家长预防接种满意度的重要因素。
Objective To understand the satisfaction and influencing factors of parents of migrant children in vaccination services in Changzhou. Methods Three counties (districts) under the jurisdiction of Changzhou were randomly selected. Three counties (towns) were randomly selected from each county. The number of children aged 0-6 years who lived for three months and whose household registration was other provinces was numbered. Isometric sampling of 745 children. A self-designed satisfaction questionnaire was used to survey children’s parents. Results The survey of 745 migrant children showed that the overall vaccination satisfaction rate was 86.85%, the highest satisfaction rate was 96.64% for staff vaccination and 87.11% was the lowest waiting time before vaccination. There was no significant difference in the overall satisfaction rate between different sexes, custodial relations, household registration and delivery modes (all P> 0.05). There were significant differences in overall satisfaction rates between different education levels, modes of transportation and traffic time (all P <0.05) Vaccination unit traffic time and satisfaction was negatively correlated (P <0.01). Conclusion Pre-vaccination waiting time and vaccination unit traffic time are important factors influencing parents’ vaccination satisfaction.