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质量管理大师菲利浦·克劳士比(Philip B．Crosby)对世人有卓越贡献及深远影响,被誉为当代“伟大的管理思想家”、“零缺陷之父”、“世界质量先生”,终身致力于“质量管理”哲学的发展和应用,引发全球质量活动由生产制造业扩大到工商企业领域。
Quality management guru Philip B. Crosby has made outstanding contributions to the world and far-reaching impact, known as the contemporary “great management thinkers”, “father of zero defect,” “Mr. World Quality, Lifelong committed to the ”quality management" philosophy of the development and application of global quality activities led by the manufacturing expanded to the field of business.