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江苏南通二建集团有限公司多年来坚持“以顾客为中心”的经营理念和顾客满意质量观,持续推动服务质量和建筑工程质量水平的提高,得到了广大顾客的认可,企业绩效和市场竞争力不断提升。公司基于“卓越绩效模式”标准展开实施用户满意工程建设(见图1)构筑了以愿景、使命和价值观为核心的企业文化,为员工、顾客、股东、合作方及社会创造价值,满足顾客不断增长的需求与期望,提高顾客满意度。
Jiangsu Nantong II Construction Group Co., Ltd. has adhered to its business philosophy of “customer-centricity” and the quality of customer satisfaction over the years and has continuously promoted the improvement of service quality and quality of construction projects. It has been recognized by the customers, performance and market Competitiveness continues to improve. Based on the “Outstanding Performance Model” standard, the Company implemented the construction of customer satisfaction project (see Figure 1), built a corporate culture centered on vision, mission and values, created value for employees, customers, shareholders, partners and society, Customers growing demand and expectations, improve customer satisfaction.