上一讲我们谈到了成功的商务书信的前三个要素,即 Clarity,Courtesy,and Conciseness.这一章我们要继续谈一下其他的三个要素,即 Correctness,Completeness and Conversational Tone.首先,Correctness 是一个相当广泛的概念,它指的不仅是正确的语法,标点,及拼写方面的问题,而且还涉及到其他方面的问题,比如: In the last lecture we talked about the first three elements of a successful business correspondence, namely Clarity, Courtesy, and Conciseness. In this chapter we will continue to talk about the other three elements, namely Correctness, Completeness and Conversational Tone. First, the Correctness is A fairly broad concept that refers not only to correct grammar, punctuation, and spelling but also to other aspects such as: