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回顾了江苏省电子政务运维管理的发展历程;介绍了江苏省电子政务运维管理的特点、运维管理平台的总体架构及其8大功能模块,分析了该平台在满足日常运维工作方面的成效,指出亟待在故障跟踪管理和绩效考核管理方面进一步完善和优化;总结了江苏省电子政务运维管理平台的成功点和关键因素,并提出运维管理要从加强对机房环境的监控与管理、注重运维模式选择和运维外包的管理、修订和完善运维管理规范制度、建立电子政务运维管理体系4方面着手。
Reviews the development history of E-government operation and maintenance management in Jiangsu Province; introduces the characteristics of E-government operation and maintenance management in Jiangsu Province, the overall architecture of O & M management platform and its 8 major functional modules; analyzes the functions of this platform in meeting daily operation and maintenance tasks And points out the urgent need to further improve and optimize the fault tracking management and performance appraisal management; sums up the success points and key factors of Jiangsu Province E-government operation and maintenance management platform, and puts forward that operation and maintenance management should be strengthened from the monitoring and control Management, pay attention to the operation and maintenance model selection and operation and maintenance outsourcing management, revision and improvement of operation and maintenance management norms system, the establishment of e-government operation and maintenance management system 4 aspects.