济南市人社系统坚持以服务民生为根本,以群众满意为标准,围绕“温暖人社”建设,大力推行行政服务标准化,通过制订和实施统一的标准,对所有管理和服务进行全面统一、有效规范,不断提高行政效能和服务水平。2013年5月,济南市人社局被省质量技术监督局、省发展改革委员会确定为全省人力资源社会保障基本公共服务标准化试点单位;2014年 Jinan Municipal People’s Social System adhere to the service to people’s livelihood as a fundamental to mass satisfaction as the standard, around the “warm community” building, vigorously promote the standardization of administrative services, through the development and implementation of a unified standard for all management and service of a unified Effectively regulate and continuously improve administrative efficiency and service level. In May 2013, Jinan Municipal Bureau of Human Resources and Social Security was identified as Provincial Quality and Technical Supervision Bureau and Provincial Development and Reform Commission as the pilot unit for the standardization of basic public services for human resources and social security in the province. In 2014