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医患关系是医疗过程中产生的特定人际关系,包括技术性和非技术性两个方面。技术性关系是以患者的诊治利益为准则,对医疗效果起着重要作用;非技术关系是指求医过程中医患双方之间的社会、心理方面的关系,其对医疗效果有着无形作用——弱化或增强,二者不能互相替代。对于医患双方来讲,对两种关系的关注一定会有差异。由于信息的不对称,医方在技术性关系中具有较多的单向支配性,患者缺乏评判的能力,更多的表现是对非技术性关系状况的感受和评价。
Doctor-patient relationship is the specific interpersonal relationship that arises in the medical process, including both technical and non-technical aspects. The technical relationship is based on the patient’s interest in diagnosis and treatment and plays an important role in the medical effect. The non-technical relationship refers to the social and psychological relationship between the two sides of the Chinese medicine in the process of seeking medical treatment. It has intangible effects on the medical effect. Weakened or enhanced, the two can not replace each other. For both doctors and patients, there will be differences in attention to the two relationships. Due to the asymmetry of information, medical authorities have more one-way dominance in technical relations, and patients lack the ability to judge, and more performance is the feeling and evaluation of non-technical relationship status.