旅游业属于第三方服务,也是第三产业中的朝阳产业。在现代旅游业中,游客需要的不仅仅欣赏美丽的景色,也不仅仅是获得知识和放松身心,从更进一步去考虑,更需要的是一种旅游中的精神愉悦与享受,这就是“自然美和人文美”所赋予给我游客的整体感受。与以前相比,旅游当中更需要注入一股活力,这就是对旅游服务的客观要求,“服务”两个字已经囊括了旅游的核心,而它所涉及的各个方面,却是种类繁多,涉及到各个方面,关系到旅游服务的各个部门。可以说旅游服务水平质量的高低,直接决定了本行业的经营盛衰与否,此为关键之所在,不可不查之,也是我们所要关注的重点问题。 Tourism is a third-party service and also a sunrise industry in the tertiary industry. In modern tourism, tourists need not only to enjoy the beautiful scenery, but also not only to gain knowledge and relax, from further to consider, more needs is a spiritual pleasure in tourism and enjoyment, which is Natural Beauty and Humanistic Beauty “gave me the overall feeling of tourists. Compared with the past, more needs to be injected into the tourism vitality, which is an objective requirement for tourism services, ”service " the word has included the core of tourism, but it involves a wide range of aspects , Involving all aspects of tourism services related to various departments. It can be said that the level of the quality of tourism services directly determines the ups and downs of the industry or not, this is the key, can not check it, but also we focus on the key issues.