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随着我国旅游事业的发展,来我国参观访问的外国客人也逐年增加,其中日本客人占绝大多数,这给我们涉外的商业工作者带来很大的压力。日本有句俗话说「友好桥」语言是增进友谊的桥梁,因此我们即使有良好的服务态度、丰富的商品知识、熟练的业务技术,但如不懂商业外语也是不能作好这项服务工作的。在此,笔者就自己从事商业日语教学以及在日本研修时的体会,向从事商业工作的同志简单介绍日本商店的主要柜台用语,供同志们参考。
With the development of tourism in our country, the number of foreign guests visiting China has also increased year by year, with the vast majority of Japanese guests, putting great pressure on our foreign-related commercial workers. There is a saying in Japan that the language of “Friendship Bridge” is a bridge to friendship. Therefore, even if we have good service attitude, rich knowledge of goods and skilled business skills, we can not do this service well unless we understand business languages . Here, I engaged in business Japanese teaching and training in Japan experience, comrades engaged in commercial work briefly introduce the main counter in Japanese stores, for comrades reference.