随着社会发展和公众档案意识的不断提高,人们对各类信息的查询需求不断增加,政府在进行社会管理和经济建设过程中对档案资源的利用要求也越来越高。然而,由于历史原因和传统影响,档案服务的渠道还受到服务手段陈旧、服务平台落后、服务资源不足、档案信息化建设滞后等因素的制约。在新形势下,如何从根本上解决这些瓶颈问题,提高档案服务能 With the continuous development of social development and public awareness of archives, people’s demand for inquiries on various types of information has been constantly increasing. As a result, government requirements for the utilization of archives resources have also become higher and higher in the process of social management and economic construction. However, due to historical reasons and traditional influences, the channel of archive service is also constrained by such factors as outdated service tools, backward service platforms, inadequate service resources and lagging construction of archives information. Under the new situation, how to solve these bottlenecks fundamentally and improve the service of archives?