由于信息技术的发展 ,“信息优势”的内涵由信息掌握转为信息利用 ,由此带来了“信息弱势群体”内涵的相应变迁。面对这种变化 ,信息咨询服务的服务模式和服务人才也只有经过变革才能够更好地担负起扶植信息弱势群体的责任和义务 Due to the development of information technology, the connotation of “information superiority” is transformed from information control to information utilization, which brings about corresponding changes in the connotation of “information vulnerable groups”. In the face of such changes, the service model and service personnel of information consulting services can only better take up the responsibility and obligation of supporting vulnerable groups of information if they are transformed