知识管理的概念起源于20世纪90年代,首先由企业界提出来。被誉为“知识管理之父”的卡尔.爱瑞克.斯威比博士说过:“随着经济日益全球化,迅速吸收和掌握最先进的管理方法和经验是提高企业核心竞争力的重要手段。而知识管理作为目前全球范围内高度关注的重要经济课题,对于帮助企业在知识环境下如何将知识转化为生产力,提升可持续发展的竞争力等都具有极大的实践意义。”企业认识到只有利用 The concept of knowledge management originated in the 1990s, first proposed by the business community. As Dr. Carl Erick Sweepers, known as the “father of knowledge management,” said: “As the economy becomes more globalized, rapidly absorbing and mastery of state-of-the-art management practices and experiences will enhance core competencies As an important economic issue that is highly concerned worldwide nowadays, knowledge management is of great practical significance for helping enterprises to turn knowledge into productive forces and enhance the competitiveness of sustainable development in a knowledge-based environment. ”Enterprises realize that only use