医疗服务信息公示制度对医院的影响及其对策

来源 :中华医院管理杂志 | 被引量 : 0次 | 上传用户:jinxiangjinshu
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作者对医疗服务信息公示制度的内容作了概述 ,认为实行医疗服务信息公示制度是大势所趋 ,并将受到广大群众及政府的欢迎和支持。医疗服务信息公示制度对医院将产生较大的影响 :使病人就医流向进一步发生变化 ,促进医院之间的公平竞争 ,增加医院及医生的压力。为此 ,医院应采取相应的对策 :①以病人为中心 ,树立优质服务的意识 ;②加快进行内部机制改革 ,提供优质、高效、低耗的医疗服务 ;③加强质量管理 ,提高医疗服务质量 ;④加强医院内部信息及数据的统计、分析 ;⑤建立降低医疗风险的有效机制 ,保护医务人员的工作积极性 ;⑥加强医院的宣传工作 ,树立良好的社会形象。 The author gave an overview of the contents of the information disclosure system for medical services and believed that the implementation of the information disclosure system for medical services is a general trend and will be welcomed and supported by the masses and the government. The information disclosure system for medical services will have a greater impact on the hospital: it will further change the patient’s medical treatment flow, promote fair competition among hospitals, and increase the pressure on hospitals and doctors. To this end, the hospital should take appropriate countermeasures: 1 patient-centered, establish a sense of quality service; 2 speed up the internal mechanism reform to provide quality, efficient, low-consumption medical services; 3 strengthen quality management, improve the quality of medical services; 4 Strengthen statistics and analysis of hospital internal information and data; 5 Establish effective mechanisms to reduce medical risks and protect the work enthusiasm of medical personnel; 6 Strengthen the publicity work of hospitals and establish a good social image.
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