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为引导群众依法、有序、逐级、文明信访,有效调处化解各类信访事项,及时把矛盾化解在基层,解决在萌芽状态,焦作市人社局决定成立信访事项矛盾纠纷调处化解中心。该中心主要职责是:一是及时调解各类纠纷,引导信访人依法逐级走访,推动信访案件和矛盾纠纷及时就地解决;并通过调解工作,宣传法律、法规、规章、政策等,教育信访人遵纪守法、遵守社会公德,及时向有关领导和单位汇报调处化解情况。二是做好矛盾纠纷预警、信访评估等工作,及时排查系
In order to guide the masses according to law, orderly, step by step, civilized letters and visits, effectively solve various petitions and letters, promptly resolve the contradictions at the grassroots level, and solve the budding situation, the Jiaozuo Municipal People’s and Social Council Bureau has decided to set up a complaint and settlement center for contradictions and disputes. The center’s main responsibilities are as follows: First, timely mediation of various types of disputes, to guide letters and visits in accordance with the law step by step to promote the petition cases and conflicts and disputes in a timely manner to solve; and through mediation, publicity laws, regulations, rules and policies, education letters and visits People abide by the law and abide by social ethics, promptly report to the relevant leaders and units mediation situation. Second, early warning of contradictions and disputes, assessment of letters and visits and other work, timely investigation department