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知识经济时代,以吸引和稳定知识员工并充分发挥他们作用为目的的知识员工忠诚管理,成为现代企业人力资源管理的重要内容。针对知识员工的心理和行为特点,应该采取让知识员工与企业共同发展、下放决策权、使其工作具有挑战性、实行弹性工作制度、实施全面薪酬战略、加强心理契约管理、缓解知识员工的职业压力、注重情感管理、构建和谐的企业文化等措施来提升知识员工的忠诚度。
In the age of knowledge-based economy, loyalty management of knowledge workers with the purpose of attracting and stabilizing knowledge workers and giving full play to their roles has become an important part of human resources management in modern enterprises. According to the psychological and behavioral characteristics of knowledge workers, we should let knowledge workers and enterprises develop together, delegate decision-making power, make their work challenging, implement the flexible work system, implement a comprehensive remuneration strategy, strengthen psychological contract management and ease the occupations of knowledge workers Stress, pay attention to emotional management, building a harmonious corporate culture and other measures to enhance the loyalty of knowledge workers.