当前,随着3G网络时代的来临,智能移动终端的普及,人们上网的习惯和用网方法已经产生了巨大的变化。伴随上网时间更加地碎片化,公众对移动互联网的依赖将超越传统的互联网。而如何借助移动互联网为公众提供更实用、更便捷的服务,是对各级政府部门公共服务能力提出的新命题和挑战。 At present, with the advent of the 3G network era and the popularization of smart mobile terminals, people’s habits of surfing the Internet and the method of using the Internet have made tremendous changes. With the more fragmented Internet time, the public’s reliance on the mobile Internet will surpass the traditional Internet. How to provide the public with more practical and convenient services through the mobile Internet is a new proposition and challenge to the public service capabilities of government departments at all levels.