越来越多的事实证明 ,引入呼叫中心系统已成为一种时代发展的必然趋势 ,因为呼叫中心最终能使企业建立起全新的服务模式 ,保证最大限度地满足客户的各种服务需求。同时 ,呼叫中心的发展 ,其潜力已不仅限于产业本身 ,而更在于它可能推动一个地区经济的发展 ,在于可能带动整个社 More and more facts have proved that the introduction of call center system has become an inevitable trend of development of the times, because the call center will eventually enable enterprises to establish a new service model, to ensure that customers maximize the satisfaction of various service needs. At the same time, the potential of the development of call centers has not only been limited to the industry itself, but more so that it may promote the development of a regional economy in the hope of bringing the entire community