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中国质量协会工程机械分会、全国建设机械设备用户委员会和中国工程机械工业协会用户工作委员会于2012年对全国土方、起重机械等产品进行了用户满意度评价调查。通过调查了解用户对产品质量和服务质量等指标的评价,不断满足用户增长的需求,维护用户利益和提高市场竞争力。本次调查涉及全国31个省市工程机械企业和个人用户,主要企业53家。塔式起重机调查覆盖了全国31家塔机企业的3 599台塔机产
China Quality Association Construction Machinery Branch, the National Construction Machinery User Committee and the China Construction Machinery Industry Association User Working Committee in 2012 on the earthwork, lifting machinery and other products conducted a customer satisfaction survey. Through the survey to understand the user evaluation of product quality and service quality indicators, and constantly meet the needs of the user growth, safeguarding the interests of users and improve market competitiveness. The survey involved 31 provinces and cities nationwide construction machinery enterprises and individual users, 53 major enterprises. The tower crane survey covered 3 599 towers of 31 tower crane companies nationwide