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近期,时有媒体对汽车4S维修企业的负面报道,作为行业管理部门,认为“汽车4S维修企业不依靠诚信经营终究会自毁品牌”的忠告很具有哲理性、客观性和专业性,对规范整个行业有很大的促动和帮助。笔者结合自己多年的行业管理经验,就4S维修企业的监管谈一谈具体的措施。1汽车4S维修企业存在的主要问题分析维修工时费和配件价格过高,应该说是汽车4S维修企业的共性问题。引起这一共性问题主要有3个方面的原因:一是由于价格政策放开,企业可自主定价(一般由汽车生产商定价),维修工时定额和工时单价的标准仅需报行业管理部门备案。由于车型、品牌因素,汽车生产商制定价格可以说是垄断
Recently, when the media negative reports on the automobile 4S maintenance business, as the industry management department, it is philosophical, objectivity and professional advice that “the automobile 4S maintenance enterprise does not rely on the credit management and will eventually destroy the brand” To regulate the entire industry has great motivation and assistance. The author combines his many years of industry management experience, talk about the specific measures 4S maintenance supervision of enterprises. A car repair company 4S main problems Analysis of maintenance costs and parts prices are too high, it should be said that the automotive 4S repair business common problems. There are mainly three reasons that cause this common problem. First, enterprises can set their own prices (usually fixed by automobile manufacturers) because of the liberalization of price policy. The standards for maintenance of working hours and working hours only need to be reported to the administrative department of the industry for the record. As the car, brand factors, car manufacturers to set the price can be monopolized