在企业生产运营管理过程中,涉及的利益相关方不胜枚举,企业需要从中筛选出最重要的“元素”去做深做细、做大做强。这样才能保持企业强大的竞争力,才能使企业更从容地面对市场竞争带来的机遇和挑战。那么,与企业价值最密切的利益相关者是谁?是客户、企业和员工,这三大元素才是企业健康发展的原动力。其中,客户是价值的源泉,因此居于三大元素的首位;企业是价值的生产和管理组织;员工则是企业与客户间的重要 In the process of production and operation management of enterprises, there are so many stakeholders involved. Enterprises need to select the most important “elements” from them to make them bigger and stronger and bigger and stronger. In order to maintain the strong competitiveness of enterprises in order to enable enterprises to more calmly face the market competition opportunities and challenges. So, who are the stakeholders with the most business value? Are customers, businesses and employees, these three elements is the driving force for the healthy development of enterprises. Among them, the customer is the source of value, so living in the top three elements; business is the value of production and management organizations; employees are important business and customers