【摘 要】
：
An M/G/1 retrial queue with a first-come-first-served (FCFS) orbit, general retrial time, two-phase service and server breakdown is investigated in this paper.
【机 构】
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Department of Mathematics, Beijing Jiaotong University, Beijing 100044, China;Commanding and Enginee
论文部分内容阅读
An M/G/1 retrial queue with a first-come-first-served (FCFS) orbit, general retrial time, two-phase service and server breakdown is investigated in this paper. Customers are allowed to balk and renege at particular times. Assume that the customers who find the server busy are queued in the orbit in accordance with an FCFS discipline. All customers demand the first essential service, whereas only some of them demand the second optional service, and the second service is multi-optional. During the service, the server is subject to breakdown and repair. Assume that the retrial time, the service time, and the repair time of the server are all arbitrarily distributed. By using the supplementary variables method, the authors obtain the steady-state solutions for both queueing and reliability measures of interest.
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