综合有关学者对工作倦怠所下的定义,可以归纳为如下几点:1.以形成背景而言2.以症状而言3.以过程而言。在综合前人研究的基础上,本文给出以下定义:工作倦怠是一种低落的精神状态,它是在特定的工作环境中由于各种因素影响产生的一种负面性的反应态度,包括情感衰竭,疏离和成就感低落。 According to the relevant scholars’ definition of job burnout, we can summarize the following points: 1. In terms of context 2. In terms of symptoms 3. In terms of process. Based on the previous studies, this paper gives the following definitions: Burnout is a kind of low mental state, which is a kind of negative reaction attitude caused by various factors in a specific work environment, including emotion Failure, alienation and sense of accomplishment low.