“社会管理,说到底是对人的管理和服务,涉及广大人民群众切身利益,必须始终坚持以人为本、执政为民,切实贯彻党的全心全意为人民服务的根本宗旨,不断实现好、维护好、发展好最广大人民根本利益。”这是胡锦涛总书记2月19日在省部级主要领导干部社会管理及创新专题研讨班上的重要讲话。做好社会管理这篇文章,必须重视做好新时期的群众工作,只有把社会管理工作视作为群众谋利益的工作,把社会管理过程当作群众工作的过程,才能从根本上维护群众合法权益,凝聚发展合力,不断巩固和发展和谐稳定的大好局面。作为具体从事为民服务的信访部门,如何充分发挥其在创新社会管理中的积极作用?笔者认为, In the final analysis, the management of human beings involves the management of the people and involves the vital interests of the broad masses of the people. We must always adhere to the fundamental principle of putting people first, governing for the people, earnestly implementing the party’s principle of serving the people wholeheartedly, continuously achieve good, safeguard, And develop the fundamental interests of the broadest masses of people. "This is an important speech delivered by General Secretary Hu Jintao on February 19 at the seminar on social management and innovation of major leading cadres at provincial and ministerial level. To do a good job in social management, we must attach importance to mass work in the new period. Only when we regard social management as a task for the masses to work for profit and the social management process as a process for mass work can we safeguard the legitimate rights and interests of the masses at all. , Cohesion and development of joint force, and constantly consolidate and develop a good situation of harmony and stability. How can we give full play to its positive role in the management of innovative society as a petitioner and detachment department that is specifically engaged in serving the people? In my opinion,