随着以计算机和网络通讯为基础的信息技术飞速发展,“信息高速公路”的建设席卷全球,信息的传递能力大幅提高,因特网已深入到企业、家庭等社会生活的各个层面。企业的内外环境正在发生深刻的变化。每个企业都面临着环境喧嚣、经营中断和突如其来的各种令人惊异的变化,这些动荡? With the rapid development of information technology based on computer and network communication, the construction of “information superhighway” has swept the world and the ability of information transmission has been greatly improved. The Internet has penetrated into all aspects of social life such as enterprises and families. The internal and external environment of enterprises is undergoing profound changes. Every business is confronted with the hustle and bustle of the environment, business disruptions and unexpected sudden changes of all kinds.