消费者越来越有话语权,信息不对称的现象会越来越少,用户的体验会变得越来越重要。无论是淘宝、天猫,还有京东商城,对于传统零售业的挑战,大家都可以感觉到。被称为共和国长子的运营商,电信、移动、联通,这些强大的国有企业被腾讯用一个简单的微信,不到3年的时间,基本上颠覆了。 Consumers have more and more discourse rights, the phenomenon of asymmetric information will be less and less, the user experience will become more and more important. Both Taobao, Lynx, and Jingdong Mall, the challenges of the traditional retail industry, we can feel. Called the eldest son of the Republic of the operator, telecommunications, mobile, China Unicom, these powerful state-owned enterprises by Tencent with a simple WeChat, in less than three years, basically subverted.