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针对国内医院普遍存在预约机制不完善和医患矛盾突出引发的设备诊断依赖度高和病人等待时间长等问题,本研究特别考虑多医生同时诊断、设备检查以及病人设备检查后回诊等因素,建立普通门诊预约排程模型,在验证模型有效性的基础上,结合实际设计了六种排程规则并进行仿真研究,对提前预约与随机到达病人的比例、预约时间长度作了灵敏度分析,最后通过仿真实验找到相对较优的比例和预约时间值。
In view of the ubiquitous reservation mechanism in domestic hospitals and the problems of high diagnostic reliance of equipment and patient waiting time which are caused by the contradiction between doctors and patients, this study especially takes into account such factors as simultaneous diagnosis of multiple doctors, equipment inspection, and patient equipment inspection, Based on the validation of the validity of the model, six kinds of scheduling rules were designed and simulated, and the sensitivity analysis was made between the proportion of advance booking and random arriving patients, and the length of reservation time. Finally, Through the simulation experiment to find a relatively good ratio and the appointment time value.