随着爱国主义教育基地的大规模的免费开放,其游客管理形势发生了众多变化,如游客数量激增,游客层次多样化,游客流时空集中与分散两极化,景区资源承载压力加大等。面对突如其来的人流的激增,爱国主义教育基地的游客管理在实际操作过程中集中反映出了不少问题,究其根源在于:景区管理的主要精力由游客转向政府;经费有限的情况下,游客管理往往成为景区规划与管理中被忽略的一部分;游客管理规划与管理制度不健全等等。因此,应加强红色旅游景区游客管理的相关研究,并针对这些问题及其原因所在,提出相应的加强和改进的建议。 With the massive liberalization of patriotic education bases, many changes have taken place in the management of tourists, such as the surge in tourists, the diversification of tourists, the concentration and dispersion of tourist flows in time and space, and the pressure on scenic spots to carry resources. In the face of the sudden surge of people flow, the tourist management of patriotic education base reflects a lot of problems in the actual operation process. The root cause lies in: the main energy of scenic area management turns from tourists to the government; when the funds are limited, Management often become a scenic area planning and management is neglected part of the tourist management planning and management system is not perfect and so on. Therefore, we should strengthen the relevant research of tourist management in red tourist attractions and put forward corresponding suggestions for strengthening and improving these problems and their causes.